Privacy Policy

Effective Date: 2025/09/17

At DBM Direct, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Upload building plans or request quotes

  • Place orders or make payments

  • Contact us via phone, email, or other communication channels

  • Register as an affiliate or referral partner

Types of information collected may include:

  • Personal Identification Information: Name, address, phone number, email address

  • Project Details: Building plans, materials requirements, site addresses

  • Payment Information: Credit card details, bank transfer information (processed securely via payment gateways)

  • Referral Information: Affiliate or referrer details

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support and answer inquiries

  • Schedule deliveries and coordinate logistics

  • Manage referrals and affiliate rebates

  • Send you important updates regarding your orders or our services

  • Improve our website, products, and services

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with trusted third parties under strict confidentiality agreements to facilitate:

  • Delivery and logistics partners

  • Payment processors

  • Affiliate tracking and rebate management (e.g., MYOB, Google Sheets)

  • Regulatory or legal authorities if required by law

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember your preferences

You can choose to disable cookies through your browser settings, but some parts of the site may not function properly if you do so.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information (subject to legal and contractual obligations)

  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at [Insert Email Address].

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in legal requirements or our practices.

We encourage you to review this page periodically. Continued use of our website or services after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

DBM Direct (Direct Building Material)
Phone: 01234567890
Email: test@gmail.com
Website: www.directbuildingmaterial.com.au